Spotlight on franchisee support: Business Support/Development Department

Spotlight on franchisee support: Business Support/Development Department

Spotlight on franchisee support: Business Support/Development Department

Earlier this year Belvoir scooped "Gold" at the prestigious Lettings Agency of the Year Awards, winning the title of Best Franchise Lettings Agency of the Year 2015 – for a record fifth time.

The Judges Comments made it clear why Belvoir continued to be the market-leading proposition for lettings and estate agency franchise:

“Belvoir is perpetually successful in this category and this is partly due to the continual investment in its audit team, which helps keep standards consistently high. This business operates on a very open basis with the franchisees and the directors make decisions on a fair and moral basis rather than merely for commercial gain. 

The concept behind the Belvoir franchise offering is straightforward: highly trained local experts are put into offices and given exceptional support from Central Office. The support and training they receive enables owners to grow successful businesses with valuable long-term assets. 

During the first six months franchise owners are assigned a Business Development Manager who assists with all aspects of their business. The panel spoke to a number of franchisees, all of whom reinforced the message from Central". 

Ian MacLean is Business Support Director and explains the role of the department:

The lettings awards Judges went on to say:

"Without exception the judges feel that the assistance and support franchisees receive is exceptional, yet they also enjoy high levels of autonomy so they have a free hand to run their own businesses".

In this second short video, Business Development Manager Ian MacLean gives insights into how the relationship with franchisees changes over time, and ultimately the entire network feeds back success strategies that are shared throughout the network - proving once again that there is massive value in choosing the franchise route instead of "going it alone".

View our full tranche of Support Department videos >>> here. 

Belvoir! is an award-winning estate and lettings agency with 160 successful offices around the U.K.  If you would like to talk about being our next success story, please call us on 01476 570000 or email us on

You can also follow us on twitter and discover more on our YouTube channel.


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