Mike Campbell reflects on winning the coveted title of Belvoir Franchise of the Year 2014.
Some people make things happen, some watch things happen and others wonder what has happened.
I confess to wondering what had just happened at the recent Belvoir awards ceremony, as I was stunned to receive a number of awards. It’s a good job there were no speeches, as I couldn’t even remember my own name at that point.
I am very grateful we have been recognised in this way, it’s a fine honour, which means a lot to me and the folks in Falkirk office, who were thrilled and grew an inch. Having been persuaded to put the awards on display it’s humbling watching the wow factor ripple out to contractors and customers alike as they come in to the office. It’s a simple people business really, which we sometimes over complicate.
The awards ceremony followed on from our annual conference and I was delighted to share the day at a table with a number of new colleagues, indeed overall it seemed to me that there were more new faces around than there has been for several years.
Hopefully some of these new businesses will take the rankings by storm as I believe social mobility in this respect remains one of the keys to Belvoir’s long term success. I thought the conference was excellent and certainly felt part of something bigger. For me it reinforced some of the benefits of being a franchise knowing others better qualified than me are working on new branding and marketing materials and various trials and ad hoc working groups, managing suppliers etc. that as a small independent we just wouldn’t be doing.
Better together in some things perhaps, but having tried to avoid the subject of the independence referendum for the most part during the conference I was subjected to a very public enquiry about my voting intentions in a comfort break at the conference (thanks Rick!)
Journey to success
The expression that some people make things happen, some watch things happen and others wonder what has happened in my view also has resonance for the Belvoir journey as a whole, which I am privileged to have shared these past 11 years. It seems to me that the changes and enhancements to the support structure within Central office move Belvoir up through the gears and better placed to make things happen.
I recognise a parallel in my own personal journey. I’m a naturally ‘keep your head down and plod along’ type but incremental changes to the PRS in Scotland forced me from being a wonderer to a watcher to a doer.
The situation in Scotland called for good agents to become doers because recent history suggests that we have been let down by our traditional representative bodies, allowing the broad brush treatment of all letting agents as cowboys and rogues.
The speaker from RICS at our conference alluded to this in his presentation, with a telling message that the industry needs to continue to get its house in order to win a share of any new business from the institutional investment in build to let that will likely form a large part of any increase in the supply side of rental property in coming years.